Privacy Policy

Expertus Leather operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Expertus Leather is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information", we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so it cannot identify you.

We may collect or process the following categories of personal information:

  • Contact details: name, billing/shipping address, phone number, and email address.
  • Financial information: credit/debit card details, financial account information, transaction details, payment confirmations.
  • Account information: username, password, preferences, settings.
  • Transaction information: items you view, add to cart, wishlist, purchase, return, exchange, or cancel.
  • Communications: information you provide in customer support inquiries or other communications.
  • Device information: IP address, browser, operating system, and device identifiers.
  • Usage information: your interactions and navigation activity on the Services.

Sources of Personal Information

We may collect your personal information from:

  • Directly from you – when you create an account, place an order, or contact us.
  • Automatically through our Services – via cookies, analytics, and similar technologies.
  • Service providers – when we engage them for payments, shipping, IT, or analytics.
  • Partners and third parties – for marketing and advertising purposes.

How We Use Your Personal Information

Depending on your interaction with our Services, we may use your information to:

  • Provide, tailor, and improve the Services – process orders, manage accounts, fulfill shipping, manage returns/exchanges, and customize your shopping experience.
  • Marketing & advertising – send promotional messages, display relevant ads, and recommend products.
  • Security & fraud prevention – authenticate users, secure payments, detect fraud, and prevent illegal activity.
  • Customer support – respond to inquiries and provide assistance.
  • Legal compliance – respond to lawful requests and enforce our policies.

How We Disclose Personal Information

We may share your information under these circumstances:

  • With Shopify and vendors who perform services for us (IT, shipping, payment processing).
  • With marketing partners to deliver personalized advertising.
  • When you consent or request sharing (e.g., social media integrations).
  • With affiliates or group companies.
  • During business transactions like mergers, acquisitions, or legal proceedings.

Relationship with Shopify

Our store is hosted by Shopify. Information you provide is processed by Shopify and may be shared with third parties in other countries to enable Services. Shopify may also use aggregated data to provide enhanced merchant features.

For details on Shopify’s data use, visit the Shopify Privacy Policy.

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

Children’s Data

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect data from children under 16. If you believe we have collected such data, contact us to have it deleted.

Security & Data Retention

We use reasonable safeguards to protect your data. However, no system is 100% secure.

We retain your information as long as necessary for legal, business, and operational purposes (e.g., fulfilling orders, resolving disputes, or meeting compliance obligations).

Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

  • Access/Know – request details of personal information we hold.
  • Delete – request deletion of your personal information.
  • Correct – request correction of inaccurate data.
  • Portability – receive and transfer a copy of your data.
  • Opt-out of targeted advertising or sale/sharing of data.
  • Manage communication preferences – unsubscribe from marketing emails.

If you reside in the UK or EEA, you may also:

  • Object to or restrict processing.
  • Withdraw consent where previously given.

We may need to verify your identity before fulfilling requests.

Complaints

If you have concerns, contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

We may transfer and process your personal information outside your country, including to the US. When we transfer data internationally, we use recognized safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last Updated” date.

Contact

For questions or to exercise your privacy rights, please contact us:

Expertus Leather
📧 support@expertusleather.com
🌐 https://expertusleather.com